How Understanding Emotions Can Transform Customer Loyalty and Drive Business Success
Understanding emotions boosts loyalty and customer trust. Learn how empathy and emotional intelligence drive lasting business success.
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Saif Mahdi
Nov 12 min read
Beyond the Candy: How Real Connection Turns Customers into Lifelong Fans
Discover the heartwarming tale of two boys on Halloween night, highlighting the true spirit of community and connection. This story reveals
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Saif Mahdi
Oct 182 min read
Your 'Yellow O' Moment: Why Leaders Sweat the Small Stuff
Small details matter. My son learned this while shipping shoes, reminding me of Steve Jobs’ attention to detail. What’s your “yellow O”
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Saif Mahdi
May 292 min read
How Warby Parker Went from Shadows to Spotlight: A Transformation Story
In 2010, four friends hailing from the esteemed Wharton School embarked on a daring and ambitious venture that would ultimately give rise...
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